# Overview of Zoom at ICERM

[Zoom](https://zoom.us/ "https://zoom.us") is the official video conferencing service of ICERM and Brown University. ICERM uses both Zoom Meetings and Zoom Webinar for our events.

## Downloading Zoom

<div id="bkmrk-the-zoom-meetings-cl">- <div>The Zoom Meetings client is available for macOS, Windows, and Linux from the [Zoom website](https://zoom.us/download "https://zoom.us/download").</div>
- <div>Zoom is available for iOS on the App Store and Android on the Google Play Store.</div>

</div>## General Zoom Info &amp; Tips

<div id="bkmrk-zoom-has-apps-for-ma"><div>- <div>Zoom has apps for macOS, Windows, and Linux available for download on the Zoom.us website ([https://zoom.us/download/](https://zoom.us/download/ "https://zoom.us/download/")). iOS and Android apps are also available on the App Store/Google Play Store. **Zoom will work best if you keep it up to date to the latest version, available through the download link.**</div>
- <div>Please join the Zoom sessions with your full name.</div>
- <div>We recommend using headphones to reduce the chance of echo, feedback, or other audio issues.</div>
- Zoom can be bandwidth and resource-intensive for your computer. For best performance, we recommend a wired connection, if possible, and running as few other concurrent applications as possible while participating.
- <div>We encourage users to add a profile photo to their Zoom account so that it will show up when you are speaking without a camera on.</div>
- <span style="color: rgb(29, 28, 29); font-family: Slack-Lato, Slack-Fractions, appleLogo, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(248, 248, 248); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Zoom AI will be disabled for all presentations. Any requests to enable it must be made to the Director in consultation with the IT Director.</span>
- <div>Zoom has a great user guide and knowledge base available at [https://support.zoom.us/](https://support.zoom.us/ "https://support.zoom.us/").</div>

</div></div>## FAQs &amp; Zoom Support Pages

Zoom's full user guide and knowledgebase available at [https://support.zoom.us/](https://support.zoom.us/ "https://support.zoom.us/"). Some commonly used Zoom features at ICERM along with direct links to their support pages on Zoom's website are below.

<div id="bkmrk-how-do-i-raise-my-ha">- <div>[How do I raise my hand?](https://support.zoom.us/hc/en-us/articles/200941109-Attendee-controls-in-a-meeting "https://support.zoom.us/hc/en-us/articles/200941109-Attendee-controls-in-a-meeting") - Meeting controls for attendees</div>
- <div>[How Do I Share My Screen?](https://support.zoom.us/hc/en-us/articles/201362153-How-Do-I-Share-My-Screen- "https://support.zoom.us/hc/en-us/articles/201362153-How-Do-I-Share-My-Screen-")</div>
- <div>[Managing Participants in a Webinar](https://support.zoom.us/hc/en-us/articles/115004834466-Managing-Participants-in-Webinar "https://support.zoom.us/hc/en-us/articles/115004834466-Managing-Participants-in-Webinar") - for organizers and session chairs</div>
- <div>[Sharing a Whiteboard](https://support.zoom.us/hc/en-us/articles/205677665-Sharing-a-whiteboard "https://support.zoom.us/hc/en-us/articles/205677665-Sharing-a-whiteboard") - Using Zoom's shared whiteboard feature, which can be useful for collaborative work in groups.</div>

</div>## Meetings vs. Webinars

### Zoom Virtual Meetings

[Zoom Meetings](https://docs.icerm.brown.edu/books/virtual-workshop-resources/page/zoom-meetings-guide "Zoom Meetings Guide") provides meetings with video, audio and screen sharing for up to 300 real time participants.

<div id="bkmrk-icerm-uses-zoom-meet"><div><div>- <div>ICERM uses Zoom Meetings for most workshop talks, discussion sessions, working group meetings, and virtual social events such as coffee break sessions and workshop receptions.</div>
- <div>Zoom Meetings allow all participants to control their own microphones, cameras, and screen sharing so they can see, chat, and collaborate with each other.</div>
- <div>For officially scheduled workshop events, ICERM's IT staff creates the Zoom sessions and shares the links with all participants. A member of ICERM's IT staff also monitors the Zoom session to provide any technical support should the need arise.</div>
- <div>During long-term programs, ICERM can support a limited number of recurring working group meetings on Zoom.</div>
- <div>**All attendees, speakers, and session chairs are encouraged to review our [Zoom Meetings Guide](https://docs.icerm.brown.edu/books/virtual-workshop-resources/page/zoom-meetings-guide "Zoom Meetings Guide").**</div>

</div></div></div>### Zoom Webinar

[Zoom Webinar](https://docs.icerm.brown.edu/books/virtual-workshop-resources/page/zoom-webinars-guide "Zoom Webinars Guide") is an add-on to the Zoom Meetings service that allows more formal webinar broadcasting and live-streaming outside of Zoom.

<div id="bkmrk-icerm-sometimes-uses"><div>- <div>ICERM sometimes uses Webinar for more formal events such as virtual public lectures.</div>
- <div>Webinar attendees will be in view-only mode but can still raise their hand to request microphone access or use chat to ask questions.</div>
- <div>Most ICERM Webinars are live-streamed on the [icerm.brown.edu](https://icerm.brown.edu/ "https://icerm.brown.edu") website via Panopto.</div>

</div><div>  
</div></div>### Technical Comparison for Organizers

#### Meetings

<div id="bkmrk-zoom-meetings-allow-">- <div>Zoom Meetings allow all participants to see, chat, and collaborate with each other.</div>
- <div>All participants can control their own microphones, cameras, and screen sharing by default.</div>
- <div>These sessions can be recorded but not live streamed.</div>

</div>#### Webinars

<div id="bkmrk-during-a-webinar%2C-pa">- <div>During a webinar, participants are put into two categories: “panelists” and “attendees”.</div>
- <div>Panelists can use video, audio, and screen sharing just like in a normal Zoom meeting.</div>
- <div>Attendees have a “view-only” experience of the panel, but can also use audio with permission from the Webinar hosts for asking questions during talks.</div>
- <div>Attendees in Webinars can not see the participant list during sessions.</div>
- <div>Webinar also includes Q&amp;A and Polls features.</div>
- <div>Q&amp;A is a specific chat area for attendees to ask questions to panelists.</div>
- <div>Polls allow panelists and webinar hosts to poll the attendees to vote on questions/topics during the webinar.</div>

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