IT Resources

General instructions for ICERM IT resources, including Brown IDs, wireless internet, and printing.

Welcome to ICERM's Documentation Website!

This site is our centralized repository of documentation and user guides for all of ICERM's technical systems, including internet access, printing, and computing resources.

If you are just arriving to ICERM, please take a moment to read through the rest of this page for a brief overview of the technical resources available.


General IT Resources


Wireless Access, Printing, Brown ID Cards, and Office Technology



Oscar HPC


Usage of Brown's High-Performance Computing Cluster 


Virtual Workshop Resources


Resources for running successful virtual and hybrid events at ICERM.


AV Systems


Audio-visual Systems User Guides



Cube


The Cube User Guide


Policies


ICERM and Brown IT Policies


Internet Access

Short-term/Workshop Visitors

For attendees of ICERM workshops and other short-term visits of less than two weeks, the Brown-Guest wireless network is available for use without a password. Please be aware that Brown’s guest wireless network is unencrypted and bandwidth is limited. You cannot access library resources and some other Brown resources using Brown-Guest, and some types of traffic are restricted.

The eduroam network is also available here at ICERM. Participants must set up eduroam first through their home institutions in order to use it at ICERM and other Brown facilities.

Long-term/Semester Visitors

All long-term visitors who will be at ICERM for at least two weeks are provided with a Brown account and ID card. Along with access to various Brown University services, this Brown user account will provide you with access to Brown's secure wireless network Brown. See the Wireless Access page for step-by-step setup instructions.



Printing & Scanning

Public Printing Terminals

Printing is available for visitors from the IGEL thin client terminals by the reception desk on the 11th floor and across from the 10th floor classroom. The thin clients will allow you to print from any website or from a USB drive. Basic instructions for using the thin clients are available in the IGEL Thin Clients section of this wiki.

Printing from your Laptop

ICERM's three public printers are also enabled for wireless printing and are accessible from the Brown, Brown-Guest, and eduroam wireless networks. Detailed information about our printers and their locations and capabilities are available on the Printing at ICERM page. In addition, operating system specific instructions are available for macOS, Windows, and Linux.

Scanning

The ICERM copy machine (located behind the reception desk) is a multi-function copier that's able to scan papers to PDF and email them directly to you. Feel free to ask any staff for assistance with using the scanner.



Computing Resources

High-Performance Computing

Long-term visitors to ICERM are provided with an exploratory account on the Oscar high performance computing cluster maintained by Brown's Center for Computation and Visualization. Oscar access may also be provided to short-term visitors on a case-by-case basis with justification and advance notice. See the Oscar High-Performance Computing Cluster (HPC) section of this site for details on how to use Oscar.

Wireless Access at ICERM

Brown has three wireless internet networks available on campus: Brown, Brown-Guest, and eduroam.

Brown-Guest

If you are a short-term visitor or have not yet set up Brown on your device, you must connect using Brown-Guest.

  1. Using the device you’d like to connect, open the wireless settings.
  2. Choose the wireless network Brown-Guest from the list of available wireless networks.
  3. When you open a web browser, you will be prompted to accept the guest network terms of use to start using the Internet. On some devices, this terms of use window may open automatically after connecting.
  4. Your connection will last for 7 days, after which you will be prompted to agree to the terms again.

Please be aware that Brown’s guest wireless network is unencrypted and bandwidth is limited. You cannot access library resources and some other Brown resources using Brown-Guest, and some types of traffic are blocked. For these reasons, we recommend using eduroam or Brown if you have the option.

Brown

The Brown secure wireless network is available to all long-term visitors who are issued a Brown Sponsored ID. In order to connect to Brown, you must first activate your Brown ID and user account. Once your Brown ID and user account are active, follow these steps to install the certificates and connect to Brown.

  1. First, connect to Brown-Guest and visit https://wifi.brown.edu.
  2. Accept the terms of the user agreement.
  3. Follow the XpressConnect wizard steps to select and download the network profile and certificates for your specific device.
  4. Install the network profile and enter your Brown username and password.
  5. In most cases, your device should now automatically connect to Brown. If not, you should now be able to manually select and connect to Brown from your list of available wireless networks.
  6. In your device wireless settings, either remove Brown-Guest or set Brown as the highest priority so your device connects to the secure network by default.

Brown on Linux Laptops

Brown's XpressConnect client does not always work properly when configuring the secure Brown network on Linux. If you are unable to connect on Linux using the XpressConnect instructions above, then the Brown network must be manually configured in NetworkManager using the following settings:

  • Wireless Network Name (SSID): Brown
  • Security Type: WPA2-Enterprise
  • Encryption Type: AES (CCMP)
  • EAP Method: PEAP
  • Phase 2 (Inner Method): EAP-MSCHAPV2
  • Root CA Certificate(s): AddTrust_External_Root.crt
  • User Certificate: N/A
  • Anonymous Identity (Outer Identity): [Leave blank]
  • Username (Identity): [Your Brown Username]
  • Password: [Your Password]

Using the AddTrust_External_root.crt is the necessary change from the XpressConnect configuration to overcome the SSL verification problem. It should be located in one of the following directories:

  /usr/share/ca-certificates/mozilla/AddTrust_External_Root.crt
  /etc/ssl/certs/AddTrust_External_Root.crt

If you have questions about these instructions or require further assistance, please contact the ICERM IT staff by dropping by the administrative offices or emailing support@icerm.brown.edu.

Activate and Manage your Brown ID

Long-term visitors who are at ICERM for at least two weeks will be issued a Brown Sponsored ID card. This ID provides elevator access to the ICERM facility. In addition, your card will allow you to activate your Brown User Account which provides access to Brown's secure wireless network and other university resources.

The following instructions assume you are connected to the Brown University network via wireless (Brown, Brown-Guest, or eduroam).

Activating Your Brown User Account

Visit https://myaccount.brown.edu/activate and follow the instructions to activate your Brown ID card. The basic steps are as follows:

  1. Enter your Last Name, Date of Birth, and Brown ID number. Your Brown ID number is the nine-digit number above your photo on the Brown ID card.
  2. Accept Brown's Acceptable Use Policy.
  3. The system will assign you a username. Make note of this username as you will use it to connect to wireless and login to Brown services like Workday and online library resources.
  4. Finally, create your Brown user account password.
Notes
For Brown Wifi
  • Once you have activated your Brown ID and want to use the Brown Wifi, visit Wireless Access at ICERM and follow the steps under 'Brown'.


Managing Your Brown Account

Brown's MyAccount portal is available to manage your Brown account. This portal provides a function such as changing your password and modifying two-factor authentication configuration for users who have Duo 2FA enabled.

If you have questions about these instructions or require further assistance, please contact the ICERM IT staff by dropping by the administrative offices or emailing support@icerm.brown.edu.

Loaner Tech Equipment

The ICERM IT department has a Loaner Program which offers a variety of equipment available to participants at ICERM. There is no cost associated with loaning out any equipment, except in the case that the equipment is damaged or lost. 


Before hardware is loaned out, all participants must agree to the following statements:

Some of the equipment we offer: 


To borrow equipment, please contact the ICERM IT staff by dropping by the administrative offices or emailing support@icerm.brown.edu.

Office Phones

To determine your office phone number

Outbound Calls

Internal Calls (ICERM and Brown University)

Transfer a Call

Messages

Printing at ICERM

We have three public printers here at ICERM. All printers are available via wireless on Brown, Brown-Guest, and Eduroam. All printers support duplexing (double-sided printing).

Wipes are located at all printing stations. Please wipe down printers before and after using to maintain proper cleanliness standards.

ICERM Printers

Printer Hostname Location
11th Floor Copier icerm-im3500.devices.brown.edu 11th floor behind the reception desk
10th Floor LaserJet A icerm-ljem610a.devices.brown.edu 10th floor printing hallway
10th Floor LaserJet B icerm-ljem610b.devices.brown.edu 10th floor printing hallway

Step-by-Step Printing Setup Instructions

Public Printing via Thin Clients

The Igel Thin Clients in the collaborative spaces on both the 10th and 11th floors provide open access to ICERM's printers.

Notes about Printing

Step-by-Step Printing Setup Instructions

This section provides detailed OS-specific setup instructions for installing ICERM printers on your laptop.

Step-by-Step Printing Setup Instructions

Printing on macOS

Before setting up your printers, please review the overview of Printing at ICERM.

The following instructions assume you are connected to the Brown University network via wireless (Brown, Brown-Guest, or eduroam).

Setup Instructions

These photos are for macOS Ventura and newer. If your computer runs an older version of macOS, System Settings will look a bit different. For steps 1 & 2, Look for "Printers & Scanners" in the System Preferences, then click "Add Printer, Scanner, of Fax..." Steps 3 - 6 will be the same.  

1. Open System Settings (Apple Menu > System Settings) and click on the “Printers & Scanners” tab in the left sidebar.

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2. Below the list of printers on the left, click the Add Printer, Scanner, or Fax... button to add a printer.

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3. In the add printer dialog that opens, click the “IP” tab and enter the printer’s hostname for the printer you wish to add, and select Line Printer Daemon – LPD in the protocol dropdown.

image.png

4. The system should then detect the printer and automatically fill the Name and Use fields at the bottom of the add printer window. If it does not, name the printer, select Generic PostScript Printer in the Use dropdown, then click Add.

5. A settings options window may appear. Select “duplex printing” and save.

image.png

6. The printer should be configured and ready to use. Print a test page to verify.

If you have questions about these instructions or require further assistance, please contact the ICERM IT staff by dropping by the administrative offices or emailing support@icerm.brown.edu.

Step-by-Step Printing Setup Instructions

Printing on Windows

Before setting up your printers, please review the overview of Printing at ICERM.

The following instructions assume you are connected to the Brown University network via wireless (Brown, Brown-Guest, or eduroam).


Setup Instructions

  1. Open Settings and choose Devices: 

    image.png

  2. Choose Printers & scanners:

    image.png

  3. Choose Add a printer or scanner:

    image.png

  4. Choose The printer that I want isn't listed
  5. Select Add a printer using an IP address or hostname:

    image.png

  6. On the next screen, enter: 
      • Device Type: Autodetect
      • Hostname or IP address: Write in the hostname of the printer you are adding -
        • 11th Floor copier: icerm-im3500.devices.brown.edu
        • 10th Floor LaserJet A: icerm-ljem610a.devices.brown.edu
        • 10th Floor LaserJet B: icerm-ljem610b.devices.brown.edu
  7. (For the ICERM Copier only): Choose the Microsoft PS Class Driver and click Next
  8. Enter a printer name and click Next. Recommended names are:
    • 11th Floor copier: ICERM Copier
    • 10th Floor LaserJet A: HP LaserJet M610A
    • 10th Floor LaserJet B: HP LaserJet M610B
  9. Select Do not share this printer
  10. Click Next
  11. Click Print a test page to verify the new printer works
  12. Click Finish

Enabling Duplexing (Two-Sided Printing)

1. Click Start- > Settings -> Devices -> Printers & scanners -> Click the printer you just added -> Manage

duplex 1.png


2. Click Printing preferences, and within Printing Shortcuts find Print on both sides, click Yes, flip over. Then hit OK.

Duplex 2.png


You did it!! 🥳


If you have questions about these instructions or require further assistance, please contact the ICERM IT staff by dropping by the administrative offices or emailing support@icerm.brown.edu.

Step-by-Step Printing Setup Instructions

Printing on Linux

Before setting up your printers, please review the overview of Printing at ICERM.

The following instructions assume you are connected to the Brown University network via wireless (Brown, Brown-Guest, or eduroam).

Setup Instructions

1. Open the New Printer dialog, and select Network Printer → LPD/LPR.

2. Enter the hostname of the printer you wish to add, then click “Forward”.

3. The OS may detect the printer software. If not, search for HP LaserJet Enterprise M610 for the 10th floor printers or Ricoh IM3500 for the 11th Floor Copier. If your system does not have these drivers installed, you may use the Generic PostScript Printer drivers.

4. All printers support duplexing (two-sided printing).

If you have questions about these instructions or require further assistance, please contact the ICERM IT staff by dropping by the administrative offices or emailing support@icerm.brown.edu.

Virtual/Hybrid Events

Virtual/Hybrid Events

ICERM's Best Practices for Virtual Events

What follows is a list of best practices for hosting virtual events based on lessons ICERM has learned from our experiences. These points may seem obvious to some, and indeed, they follow ICERM’s general operating philosophy. However, we list them here in the interest of furthering the broader discussion of facilitating continued research in a virtual environment.

Keep It Simple

This is perhaps the most important principle, and it overlaps a lot of areas. Remember that not everyone has the same level of technical knowledge and confidence. When choosing a conferencing application, make sure the interfaces, at least for the basic options, are intuitive and user friendly. Application client downloads should be easy to access. Installs and configurations should require minimal effort on the part of the user.

We also strongly recommend, where possible, choosing tools that are platform agnostic, widely accessible, and require minimal hardware. Any one of these could hinder a user’s ability to participate.

The logistics of participation should be simple as well. For example When hosting multiple sessions within a single event, a shared link for all sessions is recommended if possible to reduce confusion.

Where security is concerned, consider carefully how much you really need, and don’t secure beyond that. Registrations and passwords add complexity to the user experience and may make more hassle than some are willing to endure to participate. We realize this won’t be a popular idea among security minded IT people. The balance between security and usability needs to be adjusted carefully, especially when the goal is broad accessibility for a large set of users with unknown or poorly defined operating parameters.

Practice

Ideally, the support staff should be experts with the tools being used. Anyone with an active role, such as session chairs, panelists, speakers, should be given an opportunity to familiarize themselves with additional functions they may need to use before the actual event. For example, our team provides speakers with an opportunity to schedule practice time in order to try out screen sharing functions and the like the week before an event. Unusual transitions or special functionality should be mapped out and tested ahead of time.

Organization

Session chairs have proven to be a vital part of the logistics of our virtual events, particularly when running events that have multiple talks in a session. Chair duties are similar to in-person workshops, including speaker introductions, moderating the audience for questions, and keeping the session generally on schedule. Ideal chairs will have some knowledge of the scientific topics being discussed.

Support

ICERM has a team member actively monitoring, but not participating in all virtual events. This person is primarily there to help if there are technical issues, but also serves as another check on chat logs to make sure there isn’t an overly large backlog of unanswered questions, and to assist with things like speaker transitions and breakout rooms. Generally this person serves as “meeting host” from a technical standpoint, and has full control of the application used for the event.

Communicate

This is perhaps as important as simplicity. Communicating early and often allows clear expectations to be set for everyone involved. Open dialogs as early as possible with anyone in an active role. Make sure they understand what it is they’re expected to do and when. Ensure that everyone understands what your tools will and won’t do. Provide links to documentation and how-to guides as well as any necessary software downloads.

Be Flexible

Virtual events introduce a wide variety of factors that are outside the control of the host. Internet connections drop or are bogged down. Pets and people make surprise appearances. Hardware breaks or is suddenly inaccessible. Have a contingency plan, such as a stand in speaker, or a backup QA session. We also recommend having multiple means of contact for speakers and panelists (i.e. email and phone) in case they are unexpectedly absent.

Virtual/Hybrid Events

Virtual Collaboration Tools

ICERM's IT staff supports a wide variety of virtual collaboration tools, software, and platforms. We encourage organizers to contact IT staff before your workshop in order to assure we are ready to support your virtual events.

Zoom Video Conferencing

ICERM uses Zoom as our primary video conferencing service. Workshop events normally use Zoom Meetings, but we occasionally use Zoom's add-on Zoom Webinars feature for more formal virtual events like public lectures. A short comparison of Meetings and Webinars is below. See the Zoom Introduction for more details and a full technical comparison.

Zoom Virtual Meetings

Zoom Meetings provides meetings with video, audio and screen sharing for up to 300 real time participants.

  • ICERM uses Zoom Meetings for most workshop talks, discussion sessions, working group meetings, and virtual social events such as coffee break sessions and workshop receptions.
  • Zoom Meetings allow all participants to control their own microphones, cameras, and screen sharing so they can see, chat, and collaborate with each other.
  • For officially scheduled workshop events, ICERM's IT staff creates the Zoom sessions and shares the links with all participants. A member of ICERM's IT staff also monitors the Zoom session to provide any technical support should the need arise.
  • During long-term programs, ICERM can support a limited number of recurring working group meetings on Zoom.
  • All attendees, speakers, and session chairs are encouraged to review our Zoom Meetings Guide.

Zoom Webinar

Zoom Webinar is an add-on to the Zoom Meetings service that allows more formal webinar broadcasting and live-streaming outside of Zoom.

  • ICERM sometimes uses Webinar for more formal events such as virtual public lectures.
  • Webinar attendees will be in view-only mode but can still raise their hand to request microphone access or use chat to ask questions.
  • Most ICERM Webinars are live-streamed on the icerm.brown.edu website via Panopto.

Zoom Technical Needs/Constraints

Email/Text Chat Platforms

Slack

Slack is an app and web based communication platform designed loosely around the classic Internet Relay Chat (IRC) model.

  • Slack divides chat up into “channels” for topic-based discussion.
  • Slack's app is available for all major platforms. A browser-based client is also available.
  • Free Slack workspaces retain the last 10,000 messages for a searchable history and also provide 1-to-1 video calling.
  • Paid Slack workspaces can support group video calling up to 15 people.

Technical Needs/Constraints

Listserv

Long-term programs (Semester Programs and Summer@ICERM) are provided with a program mailing list via Brown's central listserv. All participants are members of the list and can use it to send email announcements to the other members of their program. Listserv is not available for short-term programs.

Web-based Collaboration

Overleaf

Overleaf is an online collaborative LaTeX editor.

  • Overleaf provides an online collaborative Google Docs-style editor for creating LaTeX documents. Several collaborators can work together on the same document making edits and suggestions/comments.
  • Overleaf is available to all postdocs and Brown university students via Shibboleth login.
  • ICERM can also support premium Overleaf projects for other workshop groups on a case-by-case basis. Organizers should contact IT staff to discuss this option.

Technical Needs/Constraints

JupyterHub

JupyterHub is a collaborative, online, multi-user version of the popular Jupyter Notebook software.

  • Brown CCV hosts a JupyterHub server that can be made available on request to specific working groups.

Technical Needs/Constraints

Virtual/Hybrid Events

Zoom Video Conferencing

Zoom is the official video conferencing service of ICERM and Brown University. ICERM uses both Zoom Meetings and Zoom Webinar for our events.


Overview of Zoom at ICERM

Zoom Meetings Guide

Zoom Webinars Guide







Virtual/Hybrid Events

Virtual Workshop Session Formats

Standard Lecture Talk

A standard lecture talk by a presenter delivered via Zoom. Usually scheduled for 45 minutes plus 15 minutes Q&A.

Technical Needs/Constraints

Lightning Talks

A series of short 5 to 10 minute “lightning” talks hosted back-to-back, usually presented by early-career researchers and graduate students. Each presenter is typically limited to two slides.

Technical Needs/Constraints

Panel Discussion

A discussion and question/answer session led by several panelists. Panel discussions sometimes have one or two moderators as well.

Technical Needs/Constraints

A virtual poster gallery on the event web page.

Technical Needs/Constraints

“Make Your Own Coffee” Hour

An informal social discussion session for workshop attendees to meet and mingle with each other virtually.

Technical Needs/Constraints

Problem Sessions and Discussion Sessions

Session for attendees to gather either in the full group or smaller breakout groups and discuss topics or problems related to the research area of the workshop.

Technical Needs/Constraints

Project/Group Work Sessions

Small working group sessions during project-based or group-based workshops. These sessions are usually ongoing throughout the week of the workshop.

Technical Needs/Constraints

Virtual/Hybrid Events

AV Systems

Various rooms/systems available:


10th Floor Classroom

11th Floor Conference Room

11th Floor Lecture Hall


Virtual/Hybrid Events

Hybrid Event Tech Options

ICERM is able to support three distinct levels of hybrid events in the lecture hall: 

Fully In Person
All speakers and registered participants attend in person and are present in the room. Talks are live-streamed for remote viewing via ICERM’s website in accordance with the Live Streaming Policy. Remote viewers have no direct means of interaction with those in the lecture hall. 
Hybrid using Zoom Webinar
Some speakers and participants are remote. All registered participants will be given a link to the webinar. Only the speaker and session chair, will have the ability to control their video and microphone. Other Participants may interact by text in Zoom’s chat function or by requesting permission to turn on their microphone from the session chair. Live streaming will also be active, as in option 1. Note that this option requires a high level of moderation on the part of the session chair. 
Hybrid using Zoom Meetings
Some speakers and participants are remote. All registered participants will be given a link to the meeting. By default, all participants have the ability to be visible via video and can use their microphones to interact with the speaker and those in the lecture hall. Remote participants who have their cameras enabled are visible to the speaker on a monitor at the back of the room. Live streaming will also be active as in option 1. This option still requires some active moderation on the part of the session chair.

 

AV Systems

Various rooms/systems available

AV Systems

11th Floor Lecture Hall

The 11th Floor Conference Room is a fully-equipped Zoom Room to support hybrid lectures. It has two HDMI inputs for connecting laptops and tablets and an in-room iMac for presentations. The touch control pad is located on the podium next to the iMac.

The touchpad has two main screens, the Crestron panel & Zoom Rooms.

To start choose Basic Mode. Here you will have 4 options.

1.jpg

Laptop
  1. Connect the laptop using the HDMI/USB-c cable on the podium.
  2. The projector should detect input and turn on, if not, press the LAPTOP button on the Creston control panel.
  3. When you are all done with the room, please make sure to shut down the system. Go to the control panel, click SHUTDOWN & RESET in the bottom right corner, then hit SHUTDOWN SYSTEM.

Note: 

There is a dot in the right top-hand corner of the LAPTOP button. If the dot is red, the laptop is not being detected/plugged in correctly. Make sure all cables are securely plugged in. The dot will be in green when an input is detected.

iMac

The iMac can be used to download your presentation or present from a USB drive

  1. Wake up the iMac on the podium with the wireless mouse/keyboard.
  2. Press the iMAC button on the Creston control panel. The system will power on and project the iMac. 
  3. When you are all done with the room, please make sure to shut down the system. Go to the control panel, click SHUTDOWN & RESET in the bottom right corner, then hit SHUTDOWN SYSTEM.

Note:

Zoom
  1. Click Zoom on Creston panel
  2. Pull down the tab at the top of the touchpad and click the button to get to the Zoom panel. 
  3. Click the Join button and enter the code for an existing Zoom Meeting or click New Meeting to start a new Zoom Meeting. 
  4. Once joined you will have many options, start by clicking the Start Video button to share video from the room.
    Then most all details can be adjusted in the Crestron panel. Toggle back to adjust the camera and volume levels. 

HFw2.jpg

Note: 

Switching camera from front to rear - After you join a zoom, you will see a button called Switch Camera. Press is if you want zoom to use the camera in the front of the room rather than the back or vice versa. This is the only place you can do that.

Camera

Click CAMERA if the talk is going to be in-person and entirely done on the whiteboards. 


Lecture Recording and Live Streaming


The lecture hall is equipped with the Panopto system for lecture recording and live streaming. Lecture capture and live streaming require support from the IT staff to operate. By default, ICERM records and streams all lectures during scheduled workshops. Lectures scheduled outside a workshop may sometimes be recorded and streamed with an advanced request by program organizers. See our Recording and Live Streaming Policy for more details.

Microphones

The lecture hall is equipped with six wireless microphone channels, labeled WX1 through WX6. Six lavalier and six handheld microphones are located in the podium drawer, also labeled WX1 through WX6. Any combination of six microphones can be used during a presentation as long as only one microphone per channel is used.

*** Meaning only 6 mics can be used at any given time.

The room is also equipped with a ceiling-mounted microphone which will capture the sound of members of the audience. The ceiling mic is quite good and can be sufficient for teleconference events that are not being recorded or live-streamed. 

To change the volume of the mics: 

Click MIC on the right side, this will show you the common mics we use. Click SHOW ALL MICS to see more.

*** Best Practice before a lecture/talk is to MUTE ALL MICS then unmute the ones you want to use.

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Camera Controls

The lecture hall has two cameras, one in the rear of the room and one in the front. By default, the system will use the rear camera with preset 1.

 To use the camera controls, select ADVANCED then CAMERA CONTROLS.

Here you'll be able to control the camera with PAN & TILT and ZOOM functions. You'll also be able to switch between cameras by toggling between CAMERA REAR and CAMERA FRONT.  

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Audio/Video Routing

The Lecture hall has preset video/audio routing for the Laptop, iMac, Zoom, and Camera modes. These can all be changed manually to display whatever is desired.

Hit ADVANCED, then hit AUDIO/VIDEO ROUTING. Here you'll see two sections, STEP 1:  SELECT YOUR SOURCE and STEP 2: ASSIGN YOUR DESTINATION.  

This will allow you to change what's being projected on the displays, what is being captured for recordings/live streams, and where the sound output is coming from. 

*** There are many unique options one can choose from, remember to click MORE in both sections 1 & 2 for more options.

routing.jpg

Note:

Zoom rooms 1 - Presenter's shared screen/ Zoom participants sound
Zoom room 2  - Participant's camera feed/ No Zoom participant sound

Screen Display

The Lecture Hall Crestron controls 5 displays. The left & right lobby monitors, the left & right projectors inside the room, and the confidence monitor located in the rear of the room. 

To manually turn all of these off and on hit ADVANCED, then DISPLAY CONTROLS. Here you can toggle all 5 displays independently of each other. Hit MORE to see the two lobby displays. 

display.jpg

Lobby Monitors

The lecture hall system is set up to stream the events to the two large monitors in the lobby area outside the lecture hall. By default, the monitors will automatically switch over when the lecture hall AV system is started and switch back to the signage when the AV system is shut down.

To manually turn the monitors from video -> signage or vice versa hit ADVANCED. Here you can toggle between VIDEO and SIGNAGE for both the left and right monitors.

lobby.jpg

Note: 

You can change the volume settings for the monitors under the MIC tab and adjust the LOBBY MONITORS volume slider.

Shades & Lights

Glass Wall Light

The glass wall light is controlled with a dimmer switch located in the front right of the room between the glass wall and the exit door.

Room Lights

There are two ways to control the room lights. The first is with the physical control panel located in the front right of the room between the glass wall and the exit door. The second is on the Crestron panel, in the top right corner under LIGHTS. For presentations/lectures make sure to turn the lights on as bright as they go.

Sun Shades and Room Darkening Shades

The room has two sets of shades: sun shades and room darkening shades. Both are controlled with switches located in the front right of the room between the glass wall and the exit door.

System Reset

When you are all done with the room, please make sure to shut down the system. Go to the control panel, click SHUTDOWN & RESET in the bottom right corner, then hit SHUTDOWN SYSTEM.

km0bxf2.jpeg


AV Systems

11th Floor Conference Room

The 11th Floor Conference Room is a fully-equipped Zoom Room to support teleconferencing and hybrid meetings. It has an HDMI input for connecting a laptop, in-room iMac for presentations, and a Blu-Ray player. The touch control pad is located to the right of the chalkboard near the rear exit door.

The touchpad has two main screens, the Crestron panel & Zoom Rooms.

To start choose Basic Mode. Here you will have 4 options.

1.jpg

Laptop
  1. Connect the laptop using the HDMI/USB-c cable in the middle of the conference table.
  2. The projector should turn on, if not, press the LAPTOP button on the Creston control panel. 
  3. When you are all done with the room, please make sure to shut down the system. Go to the control panel, click SHUTDOWN & RESET in the bottom right corner, then hit SHUTDOWN SYSTEM.
iMac
  1. Wake up the iMac in the back of the room using the wireless mouse/keyboard.
  2. Press  iMAC button on the Creston control panel 
  3. When you are all done with the room, please make sure to shut down the system. Go to the control panel, click SHUTDOWN & RESET in the bottom right corner, then hit SHUTDOWN SYSTEM.

Note:

If the mouse or keyboard is not responding, first check if they are turned on, then plug them in via lightning cable to charge.

Zoom
  1. Click Zoom on Creston panel
  2. Pull down the tab at the top of the touchpad and click the button to get to the Zoom panel. 
  3. Click the Join button and enter the code for an existing Zoom Meeting or click New Meeting to start a new Zoom Meeting. 

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Once in a Zoom meeting, to Share Content: 

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Note:

To change the camera angle, toggle to the Creston panel, press ADVANCED, then CAMERA CONTROLS. Use the PAN & TILT and ZOOM buttons to get the camera angle just right.

When finished with the Zoom meeting press End, then toggle back to the Crestron control panel click SHUTDOWN & RESET in the bottom right corner, then hit SHUTDOWN SYSTEM.

Blu-Ray
  1. Locate the Blu-Ray player in the AV rack in the cabinet in the back of the room on the window side. Power on the Blu-Ray player and insert your Blu-Ray into the disc drive.
  2. On the touchpad, within the Creston panel, click ADVANCED.
  3. Click AUDIO & VIDEO ROUTING, tap BLU-RAY then hit the Projector button and Audio button so they both read (BLU-RAY). Then hit BACK or ADVANCED

Blu-ray.jpg


4.  Click BLU-RAY CONTROLS, this will bring up a control panel that will allow you to navigate the player menu and control playback. Use the PROGRAM VOLUME to change to volume.

5. When you are all done with the room, please make sure to shut down the system. Go to the control panel, click SHUTDOWN & RESET in the bottom right corner, then hit SHUTDOWN SYSTEM. 

**Don't forget to eject your Blu-Ray disc from the player before leaving

When you are all done with the room, please make sure to shut down the system. Go to the control panel, click SHUTDOWN & RESET in the bottom right corner, then hit SHUTDOWN SYSTEM.

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AV Systems

10th Floor Classroom

The 10th Floor Classroom is a fully-equipped Zoom Room to support teleconferencing and hybrid meetings. It has an HDMI input for connecting a laptop as well as an in-room iMac for presentations. The control panel is located on the far right back wall, behind the podium. 

The touchpad has two main screens, the Crestron panel & Zoom Rooms.

To start choose Basic Mode. Here you will have 3 options.

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Laptop

To share the screen of your laptop or tablet,

  1. Connect via the HDMI or USB-C cable located near the podium. 
  2. On the control panel, push the LAPTOP button.

** Remember to click Shutdown & Reset in the bottom right corner, then hit Shutdown System when you are all finished with the room.

Room PC

Click Room PC to turn the projector on. This will display a mac mini located in the back of the classroom. Use the wireless mouse and keyboard on the podium to wake up the computer (if asleep). This will act like a normal computer.

Note:

Make sure to turn the mouse/keyboard on, more batteries for the keyboard are located on the bottom shelf of the podium.

Remember to click Shutdown & Reset in the bottom right corner, then hit Shutdown System when you are all finished with the room.

Zoom

When Zoom is clicked the projector will turn on and display a 'Zoom Screen Saver', pull down the tab at the top of the panel and click the button to get to the Zoom home page. Here you will be able to join a Zoom meeting.  

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Click the Join button and enter the code for the Zoom Meeting. Once joined you will have many options, start by clicking the Start Video button to share video from the room.

zoom2.jpg

Some options you might use are: 

When finished with the Zoom meeting press End, then toggle back to the main control panel to shut down the system.

** Remember to toggle back to the Crestron panel and click Shutdown & Reset in the bottom right corner, then hit Shutdown System when you are all finished with the room.

When you are all done with the room, please make sure to shut down the system. Go to the control panel, click Shutdown & Reset in the bottom right corner, then hit Shutdown System.

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Zoom Video Conferencing

Zoom is the official video conferencing service of ICERM and Brown University. ICERM uses both Zoom Meetings and Zoom Webinar for our events.

Zoom Video Conferencing

Overview of Zoom at ICERM

Zoom is the official video conferencing service of ICERM and Brown University. ICERM uses both Zoom Meetings and Zoom Webinar for our events.

Downloading Zoom

General Zoom Info & Tips

  • Zoom has apps for macOS, Windows, and Linux available for download on the Zoom.us website (https://zoom.us/download/). iOS and Android apps are also available on the App Store/Google Play Store. Zoom will work best if you keep it up to date to the latest version, available through the download link.
  • Please join the Zoom sessions with your full name.
  • We recommend using headphones to reduce the chance of echo, feedback, or other audio issues.
  • Zoom can be bandwidth and resource-intensive for your computer. For best performance, we recommend a wired connection, if possible, and running as few other concurrent applications as possible while participating.
  • We encourage users to add a profile photo to their Zoom account so that it will show up when you are speaking without a camera on.
  • Zoom has a great user guide and knowledge base available at https://support.zoom.us/.

FAQs & Zoom Support Pages

Zoom's full user guide and knowledgebase available at https://support.zoom.us/. Some commonly used Zoom features at ICERM along with direct links to their support pages on Zoom's website are below.

Meetings vs. Webinars

Zoom Virtual Meetings

Zoom Meetings provides meetings with video, audio and screen sharing for up to 300 real time participants.

  • ICERM uses Zoom Meetings for most workshop talks, discussion sessions, working group meetings, and virtual social events such as coffee break sessions and workshop receptions.
  • Zoom Meetings allow all participants to control their own microphones, cameras, and screen sharing so they can see, chat, and collaborate with each other.
  • For officially scheduled workshop events, ICERM's IT staff creates the Zoom sessions and shares the links with all participants. A member of ICERM's IT staff also monitors the Zoom session to provide any technical support should the need arise.
  • During long-term programs, ICERM can support a limited number of recurring working group meetings on Zoom.
  • All attendees, speakers, and session chairs are encouraged to review our Zoom Meetings Guide.

Zoom Webinar

Zoom Webinar is an add-on to the Zoom Meetings service that allows more formal webinar broadcasting and live-streaming outside of Zoom.

  • ICERM sometimes uses Webinar for more formal events such as virtual public lectures.
  • Webinar attendees will be in view-only mode but can still raise their hand to request microphone access or use chat to ask questions.
  • Most ICERM Webinars are live-streamed on the icerm.brown.edu website via Panopto.

Technical Comparison for Organizers

Meetings

Webinars

Zoom Video Conferencing

Zoom Meetings Guide

This guide contains ICERM's general guidelines and tips for workshop talks, classes, working groups, and meetings via Zoom Meetings. We recommend all Zoom participants read and follow these guidelines to ensure the best experience for all participants.

General Zoom Info & Tips

  • Zoom has apps for macOS, Windows, and Linux available for download on the Zoom.us website (https://zoom.us/download/). iOS and Android apps are also available on the App Store/Google Play Store. Zoom will work best if you keep it up to date to the latest version, available through the download link.
  • Please join the Zoom sessions with your full name.
  • We recommend using headphones to reduce the chance of echo, feedback, or other audio issues.
  • Zoom can be bandwidth and resource-intensive for your computer. For best performance, we recommend a wired connection, if possible, and running as few other concurrent applications as possible while participating.
  • We encourage users to add a profile photo to their Zoom account so that it will show up when you are speaking without a camera on.
  • Zoom has a great user guide and knowledge base available at https://support.zoom.us/.

Zoom Workshops at ICERM

Info for Speakers

Info for Organizers and Session Chairs

Screen Sharing

Lightning Talks

Zoom Video Conferencing

Zoom Webinars Guide

This guide contains ICERM's general guidelines and tips for formal ICERM virtual talks delivered via Zoom Webinar. We ask that all participants, speakers, and session chairs read and follow these guidelines to ensure the best experience for all participants.

Zoom has apps for macOS, Windows, and Linux available for download on the Zoom.us website (https://zoom.us/download/). iOS and Android apps are also available on the App Store/Google Play Store. Once you have the app installed on your device, you can join the virtual talk session by clicking the Zoom link in the email you received from ICERM staff.

For All Participants

For Speakers

For Session Chairs

Igel Thin Clients

ICERM provides thin clients in the common areas for visitor use. The thin clients run a custom thin version of Linux and provide open access to a web browser, SSH terminal and printing capability.

The IGEL Linux Desktop

image-1636555838545.png

This is the standard desktop screen you will see when you start using one of the IGEL thin clients at ICERM. This guide provides a brief overview of each button on the desktop and their usage.

Important Notes